What to do in case of a malfunction?
Do you have a malfunction? If so, please contact us. Describe the problem as fully as possible, check whether it falls within or outside office hours and report your malfunction.
1. Describe the malfunction
- Where does the fault occur?
- When does the fault occur?
- What kind of problem do you see?
- Do you see any error codes? If yes, which ones?
- Has anything been changed on the equipment recently?
2. Contacting Reinders Corporation
A) Within office hours (Mon-Fri between 08:30 and 17:00)
- Please complete the following form as fully as possible.
- Wir werden Sie so bald wie möglich kontaktieren.
- In the event of an emergency, you can also call us on 0546 – 876 500, you will get one of our customer service staff on the line and let us know you want to report a malfunction. You will be put through to the right technician immediately.
- You give a description of the malfunction and provide the relevant details as described above. The technician will discuss the problem with you, give any instructions and determine the best follow-up action together with you.
B) Outside office hours (only on the basis of a 24-hour breakdown contract)
- Please complete the following form as fully as possible.
- Wir werden Sie so bald wie möglich kontaktieren.
- In emergencies, you can reach us on the malfunction number known to you
- You give a description of the fault and provide the relevant details as described above. The technician will discuss the problem with you, give any instructions and determine with you the best follow-up action.



Kontakt
Haben Sie Fragen zu unseren Produkten, Dienstleistungen oder Projekten?
Kontaktieren Sie uns gerne.
- +31 (0) 546 - 876500
- info@reinderscorp.com
- Plesmanweg 21, 7602 PD, Almelo, Niederlande
- Mo-Fr 08:00 - 17:00 CET (Mitteleuropäische Zeit)
