Reinders Corporation
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Privacy Policy

About our privacy policy

Reinders Corporation cares deeply about your privacy. We therefore only process data that we need for (improving) our services and treat the information we collect about you and your use of our services. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services of Reinders Corporation. The effective date for the validity of these terms is 21/06/2022, with the publication of a new version supersedes the validity of all previous versions. This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions, if any, this data may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse, and what rights you have with
regarding the personal data you provide to us.

If you have any questions about our privacy policy please contact our privacy contact person, you find the contact details at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and who has access to the data.

Webshop software

Shopify

Our webshop is developed with Shopify software. Personal data that you make available to us for our services, are shared with this party. Shopify has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Shopify is obliged under the agreement we have with them to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. Shopify is a certified processor of credit card data. Shopify uses cookies to collect technical information relating to your use of the software, no personal data collected and/or stored. Shopify reserves the right to share collected data within its own corporate group to further improve its services. Shopify takes into account the applicable legal retention periods for (personal) data. The EU/US Privacy Shield applies, your data may be processed in the United States.

E-mail and mailing lists

MailChimp

We send our e-mail newsletters using MailChimp. MailChimp will never use your name and email address for its own
purposes. At the bottom of every email sent automatically via our website, you will see the ‘unsubscribe’ link. You will then no longer receive our newsletter. Your personal data are stored by MailChimp stored securely. MailChimp uses cookies and other internet technologies that provide insight into whether emails are opened and read. MailChimp reserves the right to use your data for the further to further improve its services and, in this context, to share information with third parties.

Office365

We use the services of Office365 for our regular business e-mail traffic. This party has taken appropriate technical and organisational measures to prevent abuse, loss and corruption of your and our data as much as possible. Office365 does not have access to our inbox and we treat all our email traffic confidentially.

Payment processors

Klarna

For handling (part of) the payments in our web shop we use the platform of Klarna. Klarna processes your name, address and place of residence and your payment details such as your bank account or credit card number. Klarna has taken appropriate technical and organisational measures to protect your personal data. Klarna reserves the right to use your data to further improve the further improve the service and, in this context, share (anonymised) data with third parties. Klarna shares personal data and information relating to your financial position with credit rating agencies. All of the above guarantees regarding the protection of your personal data also apply to the parts of Klarna’s services for which they engage third parties. Klarna will not retain your data longer than permitted under the statutory time limits.

Shipping and logistics

PostNL

When you place an order with us, our job is to get your package delivered to you. We make use of the services of PostNL to carry out the deliveries. This requires us to share your name, address and place of residence with PostNL. PostNL uses this information solely for the purpose of performance of the agreement. In the event that PostNL engages subcontractors, PostNL will make your data also to these parties.

DHL

If you place an order with us, it is our job to have your package delivered to you. We make use of DHL’s services to carry out deliveries. This requires us to share your name, address and place of residence data with DHL. DHL only uses this data for the purpose of executing the contract. In the event that DHL engages subcontractors, DHL will also make your data available to them.

GLS

If you place an order with us, it is our job to have your package delivered to you. We make use of GLS services to carry out deliveries. This requires us to share your name, address and
address and place of residence with GLS. GLS uses this information solely for the purpose of executing the agreement. In the event that GLS engages subcontractors, GLS will also make your data available to these parties.

Reviews

Invoicing and accounting

External sales channels

Purpose of data processing

General purpose of processing

We use your data exclusively for the purpose of our services. This means that the purpose of processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to – other than at your request – to contact you at a later time, we will ask you for your explicit permission to do so. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all bound to confidentiality by virtue of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data collected automatically by our website is processed for the purpose of further improving our service further improvement. This data (e.g. your IP address, web browser and operating system) are not personal data.

Cooperation with fiscal and criminal investigations

Where appropriate, Reinders Corporation may be required by law to sharing your data in connection with government tax or criminal investigations. In such case, we are forced to share your data, but we will, within the possibilities offered by law to afford us to do so.

Retention periods

We keep your data for as long as you are our client. This means that we will retain your client profile until you indicate that you no longer wish to use our services. If you indicate this to us, we willalso interpret this as a request to forget. Pursuant to applicable administrative obligations, we must retain invoices containing your (personal) data; we will therefore retain these data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced in response to your instructions.

Your rights

Under applicable Dutch and European law, as a data subject you have certain rights in relation to personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and transcripts of your data to your e-mail address already known to us. In case you wish to receive the data at another e-mail address or by post, for example, we will ask you to identify yourself. We keep records of completed requests; in the case of forgetting requests, we administer anonymised data. You will receive all copies and transcripts of data in the machine-readable data format we use within our systems. You have the right at any time to lodge a complaint with the Personal Data Authority if you suspect that we are using your personal data incorrectly.

Right of inspection

You always have the right to inspect the data we process (or have processed) that relate to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you, at the e-mail address known to us, a copy of all data with an overview of the processors holding this data, stating the category under which we have stored this data.

Right of rectification

You always have the right to have the data we process (or have processed) that relate to your person or are traceable to it, to have it corrected. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data have been adjusted.

Right to restriction of processing

You always have the right to restrict the data we process or have processed that relates to your person or is traceable, to limit the data we process. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you a confirmation at the e-mail address known to us that the data will no longer be processed until you lift the restriction will no longer be processed.

Right to portability

You always have the right to have the data that we process (or have processed) that relates to your person or can be traced back to you, carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you, at the e-mail address known to us, copies or transcripts of all data about you that we have processed or have processed on our behalf by other processors or third parties. In all likelihood, we will no longer be able to continue providing services in such a case, because the secure interconnection of data files can then no longer be guaranteed.

Right of objection and other rights

Where appropriate, you have the right to object to the processing of your personal data by or on behalf of Reinders Corporation. If you object, we will immediately cease data processing pending the handling of your objection. If your objection is well-founded, we will make copies and/or copies of data we process (or have processed) available to you and thereafter cease processing permanently. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that it does, please contact our privacy contact.

Cookies

Google Analytics

Through our website, cookies are placed by the US company Google, as part of the “Analytics” service. We use this service to track and receive reports on how visitors use the website. This processor may be obliged under applicable laws and regulations to provide access to this data. We collect information about your browsing behaviour and share this data with Google. This processor may be required by applicable laws and regulations to provide access to this data. We collect information about your browsing behaviour and share this data with Google. Google may interpret this information in conjunction with other data sets and thus track your movements on the internet. Google uses this information to offer targeted advertising (Adwords) and
other Google services and products.

Third-party cookies

In the event that third-party software solutions use cookies, this is stated in this privacy statement.

Privacy policy changes

We reserve the right to change our privacy policy at any time. However, on this page you will always find the latest version. If the new privacy policy affects the way we process data already collected relating to you, we will notify you by e-mail.

Contact details

Reinders Corporation
Plesmanweg 21
7602 PD Almelo
The Netherlands

By phone
Monday to Friday 09:00 – 17:30
T: +31 (0) 546 – 876500

By e-mail
info@reinderscorp.com

Contact person for privacy matters
info@reinderscorp.com

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Do you have any questions on our products, services or projects? Please feel free to contact us.

    Contactformulier onderaan

    Plesmanweg 21
    7602 PD Almelo
    The Netherlands

    info@reinderscorp.com
    +31 (0) 546 – 876500

    Contact page